Purchases
Check out the upcoming events listed below! For tickets, visit the Box Office in the West Lounge of the Carolina Union or call us directly at (919) 962-1449.
FACSS Chinese Spring Festival Banquet
"Threads of Unity"
Services
An event is considered ticketed if there is any exchange of goods or moneys to gain access to the event, including required donations. The Box Office supports paid admission to events held in various campus venues, including the Union, Kenan Theatre, and the Stone Center. All ticketed events utilize an electronic process. Please see important information below about ticketing policies and processes. When you are ready to submit a ticketing request, please complete and submit the Ticketing Contract Request Form. You will be asked to provide:
- Name of Event
- Event Date(s), Start/End Time
- Event Location
- Event Capacity
- Desired Ticket Sale Date
- Time that doors open
- Number of complimentary tickets needed
- Payment Method
All ticketing contracts must be completed at least 14 business days before tickets go on sale. Requests submitted with less than 14 business days’ notice are not guaranteed and will incur a $25 late fee.
Ticketing Policies
- All ticketed events in the Carolina Union & Stone Center:
- Must be ticketed by the CU Box Office.
- Will be available to the public at the Box Office window and by phone.
- Events in spaces scheduled by the Office of Event Services but outside the Carolina Union and Stone Center must use the services of the CU Box Office. Depending on location and schedule, CU Box Office staffing at the event may be available but is not required.
- Events anticipating capacity or above crowds, conferences with preregistration or any other event that is open to the public and allows or guarantees entrance based on registration or other criteria are required to consult with the CU Box Office at time of reservation. If the CU Box Office Manager determines ticketing is required for an event, it will be subject to all standard Box Office policies and procedures.
- Before any ticketing services can be finalized, the space for a ticketed event must be confirmed through the Office of Event Services. If the event is not occurring in a space booked by the Office of Event Services, the client must submit the following to the Box Office Manager:
- Name of the venue
- Name and contact information for event coordinator of the venue
- Maximum capacity, as dictated by the event and space
- If the event is cancelled, the organization representative must notify the Box Office directly. If the Box Office is notified of an event cancellation:
- Setup, ticket printing, and commission fees are billed as incurred expenses, regardless of cancellation timeline. To avoid the setup fee, event must be canceled by 12:00pm one business day prior to the ticket on-sale date.
- Labor fees will be charged according to the Cancellations & Inclement Weather Policy.
- The Box Office Manager reserves the right to cancel an event due to a breach of the Box Office contract.
- Sales taxes must be collected on admission charges to a live performance regardless of filing status. The total sales tax rate is currently 7.5% for Orange County. Applicable sales tax and fees will be added to all tickets purchased. The Union will pay all appropriate sales tax on behalf of the organization when contacted for ticketing services. For any questions regarding ticket taxes please contact [email protected].
Ticketing Fees
Below is the fee for clients utilizing Box Office services:
| Standard Rate | University Department Discounted Rate | Registered Student Organization Discounted Rate | |
| Set Up Fee Covers up to two performances of an event. Additional $5 per two additional dates. | $50 | $25 | $25 |
| Sales Commission Applied to all sales. | 8% | 8% | 5% |
| Admission Sales Tax | 7.5% applied to all sales Tax | 7.5% applied to all sales Tax | 7.5% applied to all sales Tax |
| Late/Change Fee Applied when requesting services within 2 weeks of on sale date. Ticketing changes requested within 7 business days are not guaranteed. | $25 | $25 | $25 |
Sales Reports
Event organizers may request sales reports for their events. Upon request, the Box Office will provide:
- Ticket holder email addresses
- Number of tickets sold
To collect additional information about ticket holders, organizers must include this disclosure on the ticket prior to purchase.